GoLive Email Templates

« GoLive Records

customized by arodriguez@workrecords.com on 7/23/2026 10:04 PM

Subject

Body (HTML)

<h2>Welcome to WorkRecords + WorkConnect!</h2>
<p>We're excited to officially launch WorkRecords at <b>{{WorkSiteName}}</b> on <b>{{GoLiveDayDate}}</b>.</p>
<p>The onboarding process is designed to be primarily self-guided, with WorkRecords providing a structured roadmap,
training materials, automated reminders, and onboarding prompts throughout the
<a href="https://workrecords.freshdesk.com/en/support/solutions/articles/263260-the-workrecords-5-step-process">WorkRecords 5 Step Process</a>.</p>
<p>Your team is responsible for completing the Labor Buyer required onboarding steps, coordinating internally as needed,
and ensuring your Labor Supplier's readiness prior to launch. <a href="https://workrecords.freshdesk.com/a/solutions/articles/266629-GoLive-RoadMap-Labor Buyer">GoLive Road Map - Labor Buyer</a></p>
<p>Labor Suppliers supporting your property will receive separate communications directly from WorkRecords with
supplier-specific onboarding instructions and expectations.</p>
<p>WorkRecords is available to assist with questions or issues at any point, and we encourage you to reach out anytime
support is needed or <a href="https://go.oncehub.com/WorkRecordsNewGoLiveSupportMP">CLICK HERE</a> to schedule an online session.</p>
<h3>What's Next?</h3>
<ul>
<li>Review the <a href="https://workrecords.freshdesk.com/en/support/solutions/articles/263260-the-workrecords-5-step-process">WorkRecords 5 Step Process</a></li>
<li>Post the WorkConnect QR Code and Guide in all areas where workers will check in and out at your worksite &mdash; QR Code &amp; Guide: {{QRCodeLink}}</li>
</ul>
<h3>Accessing Your Account</h3>
<p>An invitation to set up your user account access to WorkRecords.com has been emailed to you.
If you do not see it in your inbox, simply reply to this email, and we will be happy to assist.</p>
<h3>Training &amp; Support</h3>
<p>Helpful resources are available to assist your team during onboarding and daily operations:</p>
<ul>
<li><a href="https://workrecords.freshdesk.com/en/support/solutions/articles/136897-buyer-daily-review-hours-and-spend-in-progress-">Daily Review of Hours &amp; Spend in Progress</a></li>
<li><a href="https://workrecords.freshdesk.com/en/support/solutions/articles/118927--editing-worksegments">Editing Worker Time &amp; Activity</a></li>
<li><a href="https://workrecords.freshdesk.com/en/support/solutions/articles/129664-approve-weekly-timecards">How to Approve Weekly TimeCards</a></li>
<li><a href="https://workrecords.freshdesk.com/en/support/solutions/articles/207900-accessing-invoices">Accessing Invoices</a></li>
</ul>
<h3>Ongoing Support</h3>
<p>WorkRecords will continue sending helpful reminders and onboarding prompts to support your launch activities.</p>
<p>Thank you for your partnership in making this a successful launch!</p>
<p>WorkRecords GoLive Success Team</p>

Placeholders this template supports (replaced automatically when the email is generated)
{{WorkSiteName}}{{GoLiveDate}}{{GoLiveDayDate}}{{QRCodeLink}}

Attachments & Links

Per the ops decision (6/12): the QR Code PDF is the only email attachment (uploaded per GoLive record). The WorkConnect Guide and the Road Map to GoLive go out as Freshdesk solution links inside the email copy — edit the templates above to point at the right solution articles when they're ready.