WorkRecords Administration Interface

Pullman Miami Hotel Active

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Record #94 GoLive: Saturday, 11/7/2026 Weekending: Friday Workplace Primary Contact: edward.diluca@accor.com QR PDF: not uploaded yet

Record Changes
Activating a Draft queues the welcome emails.
Contacts
Buyer Contacts
EmailPrimaryCommunications   
edward.diluca@accor.com✓activePauseQueue WelcomeRemove
fernando.isaac@accor.comactivePauseQueue WelcomeRemove
giselle.garcia@accor.comactivePauseQueue WelcomeRemove
iris.curtis@accor.comactivePauseQueue WelcomeRemove
jason.stephens@accor.comactivePauseQueue WelcomeRemove
yesel.diaz@accor.comactivePauseQueue WelcomeRemove
Supplier Companies (each has its own GoLive date and pause - a delayed supplier shifts or pauses without touching the rest)
STF Pro, LLC active GoLive: Sat, 11/7/2026 (follows property) 2 contact(s)
Location: linked ✓ (node 289) Re-link Set Their Date Pause
Setting a supplier's own date uses the reason box above and recalculates only their schedule section below. Click a company name to filter its contacts.
Supplier CompanyEmailCommunications   
STF Pro, LLCcasandra@gohotelpro.compausedResumeQueue WelcomeRemove
STF Pro, LLCyajaira@gohotelpro.comactivePauseQueue WelcomeRemove
Calculated Schedule
ForWhen StepOutcome
Property / BuyerWed, Oct 28DoneWelcome emails to buyer contactscustomer
BUYER_WELCOME_EMAILS		6 buyer welcome email(s) queued; 1 welcome email(s) queued for STF Pro, LLC
ran 10/28 9:23 PM
Property / BuyerTue, Nov 3DoneBuyer status summary across all supplierscustomer
BUYER_STATUS_SUMMARY		1 supplier(s) checked, 6 buyer summary email(s) queued
ran 11/3 3:00 PM
Property / BuyerWed, Nov 4DoneBuyer action-needed reminder (orders still missing)customer
BUYER_MISSING_ORDERS_CHECK		1 supplier(s) still missing orders, 6 buyer reminder(s) queued
ran 11/4 3:00 PM
Property / BuyerSat, Nov 7DoneGoLive day announcement to all userscustomer
GOLIVE_DAY		7 GoLive-day announcement email(s) queued
ran 11/7 3:00 PM
Property / BuyerSun, Nov 8DoneSupport alert: no orders day after GoLiveinternal
INTERNAL_NO_ORDERS		System check - no orders day after GoLive: OK (STF Pro, LLC: 5)
ran 11/8 3:00 PM
Property / BuyerThu, Nov 12DoneSupport alert: no punch activity (5 days)internal
INTERNAL_NO_PUNCH_5DAY		System check - no punch activity 5 days — affected: STF Pro, LLC: POSITIVE - support alerted
ran 11/12 3:00 PM
Property / BuyerSat, Nov 14DoneBuyer TimeCard approval reminder (if unapproved time)customer
BUYER_APPROVAL_REMINDER		7 TimeCard(s) awaiting approval, 6 buyer reminder(s) queued
ran 11/14 3:00 PM
Property / BuyerTue, Nov 17PendingSupport alert: no punch activity (10 days)internal
INTERNAL_NO_PUNCH_10DAY
Property / BuyerWed, Nov 18PendingSupport alert: no approvals after first weekendinginternal
INTERNAL_NO_APPROVALS
Property / BuyerSat, Nov 28PendingSupport alert: no invoices (3 weeks)internal
INTERNAL_NO_INVOICES
STF Pro, LLCWed, Oct 28DoneWelcome emails to this suppliercustomer
SUPPLIER_WELCOME_EMAILS		queued via welcome run
ran 10/28 9:23 PM
STF Pro, LLCTue, Nov 3DoneOrder check + readiness email (their 4-day mark)customer
SUPPLIER_ORDER_CHECK		NO ORDERS, 1 email(s) queued
ran 11/3 3:00 PM
STF Pro, LLCSat, Nov 7DoneWorkConnect activation check + supplier emailcustomer
ACTIVATION_CHECK		5 worker(s) pending activation, 1 email(s) queued
ran 11/7 3:00 PM
STF Pro, LLCWed, Nov 11DoneSupplier weekending review remindercustomer
SUPPLIER_WEEKENDING_REMINDER		1 weekending reminder(s) queued for STF Pro, LLC
ran 11/11 3:00 PM
STF Pro, LLCWed, Nov 18PendingSUPPLIER_VISIBILITY_EMAILcustomer (later phase — not automated yet)
SUPPLIER_VISIBILITY_EMAIL
STF Pro, LLCThu, Nov 19PendingInvoice audit + supplier email (if uninvoiced)customer
INVOICE_AUDIT
Supplier Order Readiness
No check run yet this visit. Preview shows supplier order status without queueing emails.
Email Queue (what would be sent — click a row to read it) 37 email(s)
WhenTo SubjectStatus
11/14 3:00 PMyesel.diaz@accor.comBuyerWorkRecords TimeCard Approval, Pullman Miami Hotelsent
11/14 3:00 PMjason.stephens@accor.comBuyerWorkRecords TimeCard Approval, Pullman Miami Hotelsent
11/14 3:00 PMiris.curtis@accor.comBuyerWorkRecords TimeCard Approval, Pullman Miami Hotelsent
11/14 3:00 PMgiselle.garcia@accor.comBuyerWorkRecords TimeCard Approval, Pullman Miami Hotelsent
11/14 3:00 PMfernando.isaac@accor.comBuyerWorkRecords TimeCard Approval, Pullman Miami Hotelsent
11/14 3:00 PMedward.diluca@accor.comBuyerWorkRecords TimeCard Approval, Pullman Miami Hotelsent
11/12 3:00 PMsupport@workrecords.comInternalGoLive FollowUp Alert: no punch activity (5 days) – Pullman Miami Hotelsent
11/11 3:00 PMyajaira@gohotelpro.comSupplierWeekending for Pullman Miami Hotel is Coming Upsent
11/7 3:00 PMyajaira@gohotelpro.comSupplierAction Needed – Workers Need to Activate WorkConnectsent
11/7 3:00 PMyajaira@gohotelpro.comSupplierToday is the GoLive for Pullman Miami Hotel!sent
11/7 3:00 PMyesel.diaz@accor.comBuyerToday is the GoLive for Pullman Miami Hotel!sent
11/7 3:00 PMjason.stephens@accor.comBuyerToday is the GoLive for Pullman Miami Hotel!sent
11/7 3:00 PMiris.curtis@accor.comBuyerToday is the GoLive for Pullman Miami Hotel!sent
11/7 3:00 PMgiselle.garcia@accor.comBuyerToday is the GoLive for Pullman Miami Hotel!sent
11/7 3:00 PMfernando.isaac@accor.comBuyerToday is the GoLive for Pullman Miami Hotel!sent
11/7 3:00 PMedward.diluca@accor.comBuyerToday is the GoLive for Pullman Miami Hotel!sent
11/4 3:00 PMyesel.diaz@accor.comBuyerAction Needed – Orders Still Missing for GoLive 11/7/2026sent
11/4 3:00 PMjason.stephens@accor.comBuyerAction Needed – Orders Still Missing for GoLive 11/7/2026sent
11/4 3:00 PMiris.curtis@accor.comBuyerAction Needed – Orders Still Missing for GoLive 11/7/2026sent
11/4 3:00 PMgiselle.garcia@accor.comBuyerAction Needed – Orders Still Missing for GoLive 11/7/2026sent
11/4 3:00 PMfernando.isaac@accor.comBuyerAction Needed – Orders Still Missing for GoLive 11/7/2026sent
11/4 3:00 PMedward.diluca@accor.comBuyerAction Needed – Orders Still Missing for GoLive 11/7/2026sent
11/3 3:00 PMyajaira@gohotelpro.comSupplierQuick Reminder – Pullman Miami Hotel's WorkRecords GoLive is Coming Up 11/7/2026!sent
11/3 3:00 PMyesel.diaz@accor.comBuyerGoLive Prep Update – Supplier Order Statussent
11/3 3:00 PMjason.stephens@accor.comBuyerGoLive Prep Update – Supplier Order Statussent
11/3 3:00 PMiris.curtis@accor.comBuyerGoLive Prep Update – Supplier Order Statussent
11/3 3:00 PMgiselle.garcia@accor.comBuyerGoLive Prep Update – Supplier Order Statussent
11/3 3:00 PMfernando.isaac@accor.comBuyerGoLive Prep Update – Supplier Order Statussent
11/3 3:00 PMedward.diluca@accor.comBuyerGoLive Prep Update – Supplier Order Statussent
10/29 2:50 PMyajaira@gohotelpro.comSupplierGoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026sent
10/28 9:23 PMcasandra@gohotelpro.comSupplierGoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026sent
10/28 9:23 PMyesel.diaz@accor.comBuyerGoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026sent
10/28 9:23 PMjason.stephens@accor.comBuyerGoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026sent
10/28 9:23 PMiris.curtis@accor.comBuyerGoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026sent
10/28 9:23 PMgiselle.garcia@accor.comBuyerGoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026sent
10/28 9:23 PMfernando.isaac@accor.comBuyerGoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026sent
10/28 9:23 PMedward.diluca@accor.comBuyerGoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026sent
Activity Log 59 events
WhenEventDetailOldNewBy
11/14 3:00:41 PMEMAIL_SENT'WorkRecords TimeCard Approval, Pullman Miami Hotel' to yesel.diaz@accor.com (sent, id {"id":"<20261114150041.d7b834f72aa8f131@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/14 3:00:41 PMEMAIL_SENT'WorkRecords TimeCard Approval, Pullman Miami Hotel' to jason.stephens@accor.com (sent, id {"id":"<20261114150041.f39dcac7c3b7ca23@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/14 3:00:41 PMEMAIL_SENT'WorkRecords TimeCard Approval, Pullman Miami Hotel' to iris.curtis@accor.com (sent, id {"id":"<20261114150041.5ca23aab229bd973@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/14 3:00:41 PMEMAIL_SENT'WorkRecords TimeCard Approval, Pullman Miami Hotel' to giselle.garcia@accor.com (sent, id {"id":"<20261114150041.292ee2f042ca0d00@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/14 3:00:41 PMEMAIL_SENT'WorkRecords TimeCard Approval, Pullman Miami Hotel' to fernando.isaac@accor.com (sent, id {"id":"<20261114150041.31706cf2be778727@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/14 3:00:41 PMEMAIL_SENT'WorkRecords TimeCard Approval, Pullman Miami Hotel' to edward.diluca@accor.com (sent, id {"id":"<20261114150041.9e8bc112f4df567d@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/14 3:00:41 PMCHECK_RUNBuyer approval reminder: 7 first-week TimeCard(s) awaiting approval  scheduler
11/12 3:00:54 PMESCALATIONSystem check - no punch activity 5 days — affected: STF Pro, LLC POSITIVE - support alerted at support@workrecords.com  scheduler
11/12 3:00:54 PMEMAIL_SENT'GoLive FollowUp Alert: no punch activity (5 days) – Pullman Miami Hotel' to support@workrecords.com (sent, id {"id":"<20261112150054.4760e32d11d0ec6e@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/12 3:00:54 PMCHECK_RUNSystem check - no punch activity 5 days for 'Pullman Miami Hotel' (per supplier): STF Pro, LLC: 0  scheduler
11/11 3:00:30 PMEMAIL_SENT'Weekending for Pullman Miami Hotel is Coming Up' to yajaira@gohotelpro.com (sent, id {"id":"<20261111150029.b0237c25e1fdcae8@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/8 3:00:37 PMCHECK_RUNSystem check - no orders day after GoLive for 'Pullman Miami Hotel' (per supplier): STF Pro, LLC: 5  scheduler
11/7 3:00:44 PMFIELD_CHANGEManagement company updated automatically (buyer with the most active orders) Pyramid Global Hospitalityscheduler
11/7 3:00:43 PMEMAIL_SENT'Action Needed – Workers Need to Activate WorkConnect' to yajaira@gohotelpro.com (sent, id {"id":"<20261107150043.c439a05380c260cd@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/7 3:00:43 PMCHECK_RUNActivation check for STF Pro, LLC: 5 not activated  scheduler
11/7 3:00:43 PMEMAIL_SENT'Today is the GoLive for Pullman Miami Hotel!' to yajaira@gohotelpro.com (sent, id {"id":"<20261107150043.10bcdebe657d6083@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/7 3:00:43 PMEMAIL_SENT'Today is the GoLive for Pullman Miami Hotel!' to yesel.diaz@accor.com (sent, id {"id":"<20261107150043.2a126bd8b2f5058f@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/7 3:00:43 PMEMAIL_SENT'Today is the GoLive for Pullman Miami Hotel!' to jason.stephens@accor.com (sent, id {"id":"<20261107150042.b703d20e2ea7aa05@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/7 3:00:42 PMEMAIL_SENT'Today is the GoLive for Pullman Miami Hotel!' to iris.curtis@accor.com (sent, id {"id":"<20261107150042.11b274afc003b5c9@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/7 3:00:42 PMEMAIL_SENT'Today is the GoLive for Pullman Miami Hotel!' to giselle.garcia@accor.com (sent, id {"id":"<20261107150042.5dac9ca25a203f8c@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/7 3:00:42 PMEMAIL_SENT'Today is the GoLive for Pullman Miami Hotel!' to fernando.isaac@accor.com (sent, id {"id":"<20261107150042.9e136bd56c992bee@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/7 3:00:42 PMEMAIL_SENT'Today is the GoLive for Pullman Miami Hotel!' to edward.diluca@accor.com (sent, id {"id":"<20261107150042.ab04fc151e67e177@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/4 3:00:20 PMEMAIL_SENT'Action Needed – Orders Still Missing for GoLive 11/7/2026' to yesel.diaz@accor.com (sent, id {"id":"<20261104150020.374d1a36c88e2b03@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/4 3:00:20 PMEMAIL_SENT'Action Needed – Orders Still Missing for GoLive 11/7/2026' to jason.stephens@accor.com (sent, id {"id":"<20261104150020.ca90ed0ff81c614e@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/4 3:00:20 PMEMAIL_SENT'Action Needed – Orders Still Missing for GoLive 11/7/2026' to iris.curtis@accor.com (sent, id {"id":"<20261104150020.0781b998c14b3a85@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/4 3:00:20 PMEMAIL_SENT'Action Needed – Orders Still Missing for GoLive 11/7/2026' to giselle.garcia@accor.com (sent, id {"id":"<20261104150020.8ef9be7799fbcb43@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/4 3:00:20 PMEMAIL_SENT'Action Needed – Orders Still Missing for GoLive 11/7/2026' to fernando.isaac@accor.com (sent, id {"id":"<20261104150020.7dbeaecee8a28225@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/4 3:00:20 PMEMAIL_SENT'Action Needed – Orders Still Missing for GoLive 11/7/2026' to edward.diluca@accor.com (sent, id {"id":"<20261104150020.534062ed64ae6158@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/4 3:00:20 PMCHECK_RUNOrder readiness for 'Pullman Miami Hotel': STF Pro, LLC = NO ORDERS  scheduler
11/3 3:00:16 PMEMAIL_SENT'Quick Reminder – Pullman Miami Hotel's WorkRecords GoLive is Coming Up 11/7/2026!' to yajaira@gohotelpro.com (sent, id {"id":"<20261103150015.28bcb93fd3a1a916@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/3 3:00:15 PMCHECK_RUNOrder check for STF Pro, LLC: NO ORDERS  scheduler
11/3 3:00:15 PMEMAIL_SENT'GoLive Prep Update – Supplier Order Status' to yesel.diaz@accor.com (sent with 2 attachment(s), id {"id":"<20261103150015.7fc33b859c0218db@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/3 3:00:15 PMEMAIL_SENT'GoLive Prep Update – Supplier Order Status' to jason.stephens@accor.com (sent with 2 attachment(s), id {"id":"<20261103150015.8c8ae84c1d870118@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/3 3:00:15 PMEMAIL_SENT'GoLive Prep Update – Supplier Order Status' to iris.curtis@accor.com (sent with 2 attachment(s), id {"id":"<20261103150015.28fbe88c93f0e3c5@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/3 3:00:15 PMEMAIL_SENT'GoLive Prep Update – Supplier Order Status' to giselle.garcia@accor.com (sent with 2 attachment(s), id {"id":"<20261103150015.82ec21cf0d9ad1c0@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/3 3:00:14 PMEMAIL_SENT'GoLive Prep Update – Supplier Order Status' to fernando.isaac@accor.com (sent with 2 attachment(s), id {"id":"<20261103150014.5508cd7d259595b1@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/3 3:00:14 PMEMAIL_SENT'GoLive Prep Update – Supplier Order Status' to edward.diluca@accor.com (sent with 2 attachment(s), id {"id":"<20261103150014.37602247942a7cd5@mg.workrecords.com>","message":"Queued. Thank you."} )  scheduler
11/3 3:00:13 PMCHECK_RUNOrder readiness for 'Pullman Miami Hotel': STF Pro, LLC = NO ORDERS  scheduler
10/29 2:50:25 PMCATCH_UPCatch-up: 1 email(s) hand-picked for yajaira@gohotelpro.com: GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026  arodriguez@workrecords.com
10/29 2:50:25 PMEMAIL_SENT'GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026' to yajaira@gohotelpro.com (sent, id {"id":"<20261029145025.1e965e58fcb66382@mg.workrecords.com>","message":"Queued. Thank you."} )  arodriguez@workrecords.com
10/29 2:50:22 PMFIELD_CHANGEAdded 1 supplier contact(s) for STF Pro, LLC yajaira@gohotelpro.comarodriguez@workrecords.com
10/29 2:50:08 PMFIELD_CHANGEPAUSED communications for casandra@gohotelpro.com  arodriguez@workrecords.com
10/28 9:23:15 PMEMAIL_SENT'GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026' to casandra@gohotelpro.com (sent, id {"id":"<20261028212315.b9c4819cdbc70fcc@mg.workrecords.com>","message":"Queued. Thank you."} )  arodriguez@workrecords.com
10/28 9:23:15 PMEMAIL_SENT'GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026' to yesel.diaz@accor.com (sent with 2 attachment(s), id {"id":"<20261028212314.11b5c2182dfdbb0a@mg.workrecords.com>","message":"Queued. Thank you."} )  arodriguez@workrecords.com
10/28 9:23:14 PMEMAIL_SENT'GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026' to jason.stephens@accor.com (sent with 2 attachment(s), id {"id":"<20261028212314.60e77b662cabf49f@mg.workrecords.com>","message":"Queued. Thank you."} )  arodriguez@workrecords.com
10/28 9:23:14 PMEMAIL_SENT'GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026' to iris.curtis@accor.com (sent with 2 attachment(s), id {"id":"<20261028212314.0dc6fec387907ffd@mg.workrecords.com>","message":"Queued. Thank you."} )  arodriguez@workrecords.com
10/28 9:23:14 PMEMAIL_SENT'GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026' to giselle.garcia@accor.com (sent with 2 attachment(s), id {"id":"<20261028212314.91eadf918d7e7106@mg.workrecords.com>","message":"Queued. Thank you."} )  arodriguez@workrecords.com
10/28 9:23:13 PMEMAIL_SENT'GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026' to fernando.isaac@accor.com (sent with 2 attachment(s), id {"id":"<20261028212313.eecc6ea244b64429@mg.workrecords.com>","message":"Queued. Thank you."} )  arodriguez@workrecords.com
10/28 9:23:13 PMEMAIL_SENT'GoLive Confirmed: Pullman Miami Hotel Launches WorkRecords on 11/7/2026' to edward.diluca@accor.com (sent with 2 attachment(s), id {"id":"<20261028212313.0d8d4078430a87c7@mg.workrecords.com>","message":"Queued. Thank you."} )  arodriguez@workrecords.com
10/28 9:23:13 PMSTATUS_CHANGEStatus changedDraftActivearodriguez@workrecords.com
10/28 9:23:07 PMFIELD_CHANGEAttachment added: QRCode.PullmanMiamiHotel.pdf  arodriguez@workrecords.com
10/28 9:22:57 PMFIELD_CHANGEAttachment added: WorkConnect Steps.EnglishSpanish 051826.pdf  arodriguez@workrecords.com
10/28 9:22:40 PMFIELD_CHANGEAdded 1 supplier contact(s) for STF Pro, LLC casandra@gohotelpro.comarodriguez@workrecords.com
10/28 9:22:36 PMFIELD_CHANGEAuto-linked STF Pro, LLC to location node 289 ('Pullman Miami Hotel')  arodriguez@workrecords.com
10/28 9:22:36 PMFIELD_CHANGESupplier company added: STF Pro, LLC (sCID 266)  arodriguez@workrecords.com
10/28 9:22:14 PMFIELD_CHANGEAdded 5 buyer contact(s) iris.curtis@accor.com, giselle.garcia@accor.com, yesel.diaz@accor.com, jason.stephens@accor.com, fernando.isaac@accor.comarodriguez@workrecords.com
10/28 9:21:57 PMFIELD_CHANGEProperty schedule recalculated from GoLive date 11/07/2026  arodriguez@workrecords.com
10/28 9:21:57 PMFIELD_CHANGEWorkplace primary contact added as buyer contact edward.diluca@accor.comarodriguez@workrecords.com
10/28 9:21:57 PMCREATEDGoLive record created for 'Pullman Miami Hotel'  arodriguez@workrecords.com